Shop Policies

Returns & Refunds

Exchanges are accepted before a candle is burned in the event that the candle has a noticeable defect. Returns are not applicable after a candle has been burned. If any damage was incurred during the shipment of your order, please send an e-mail to bebright @ ASAP and the damaged items will be replaced.

Processing & Shipping

Orders are processed and shipped within 5-7 business days. Most orders are shipped via USPS. First Class is used for anything weighing under one pound. A shipping and tracking confirmation e-mail will be sent you upon shipment. 

Custom Options

Custom handwritten gift messages are available! Add a customized message on the notes section of the order to be included with the shipment. Be sure to include the names for the "TO" and "FROM."