Returns & Refunds

Exchanges are accepted before a candle is burned in the event that the candle has a noticible defect. Returns are not applicable after a candle has been burned. 

If any damage has incurred during the shipment of your order, please send an e-mail to bebright @ ASAP and the damaged items will be replaced. 

Processing & Shipping

Orders are processed and shipped within 5-7 business days. Most orders are shipped via USPS. First Class is used for anything weighing under one pound. 

A shipping and tracking confirmation e-mail will be sent to you upon shipment. Shipping Fees on orders are a flat rate of $8.00 for one candle and $0.25 for each additional candle added to the order.

Custom Options

Custom handwritten gift messages are available! Add a customized message on the notes section of the order to be included with the shipment. Be sure to include the names for the "TO" and "FROM."